About inquiry

About inquiries

For inquiries about the Online Shop, please contact us using the Contact Form .

[Inquiry reception hours]
10:00-18:00 (except Wednesdays and Sundays)
*For inquiries made on Wednesdays and Sundays, we will respond in order from the next business day.

We are unable to answer inquiries about products purchased in store or other store-related inquiries, so please contact the store directly.

About products purchased in store

If you have any questions about products purchased in store or if they are in stock, please contact the store where you made the purchase directly.

Please see here for the Shop List.


Regarding products purchased through flea market apps, etc.

We are unable to respond to any inquiries regarding products purchased through flea market apps, etc.
Please contact the flea market app or other channel where you made your purchase directly.