About delivery
sender name
・We ship under the name of Nazareth.
・The name of the consignor is the customer's name.
about shipping cost
Free shipping for orders over 10,000 yen (tax included).
If it is less than that, we will set the shipping fee according to the area where you live.
For members, the shipping fee varies depending on the membership rank.
If it is less than that, we will set the shipping fee according to the area where you live.
For members, the shipping fee varies depending on the membership rank.
For details, please refer to "About Membership Services" .
■ 1,100 yen (tax included)
Hokkaido
■ 770 yen (tax included)
Aomori Iwate Akita 715 yen (tax included)
Miyagi Yamagata Fukushima Ibaraki Tochigi Gunma Saitama Tokyo Chiba Kanagawa Yamanashi Niigata Nagano Gifu Shizuoka Aichi Mie Toyama Ishikawa Fukui ¥770 (tax included)
Shiga Kyoto Osaka Hyogo Nara Wakayama 935 yen (tax included)
Tottori Shimane Okayama Hiroshima Yamaguchi Tokushima Kagawa Ehime Kochi ¥1,045 (tax included)
Fukuoka Saga Nagasaki Kumamoto Oita Miyazaki Kagoshima
■ 1,320 yen (tax included)
Okinawa Prefecture (*excluding some remote islands)
Revised at 11:00 on October 1, 2019
About delivery date and time designation
Currently, we are unable to accept specified delivery times. note that.
If you wish to specify the delivery date and time, please check the Sagawa Express inquiry number after shipping and contact Sagawa Express directly.
You cannot specify the delivery date and time for pre-order items that will be delivered at a later date.
For regular products, you can specify the delivery date and delivery time on the "Enter order information" page when placing an order.
Please select your preferred delivery date. You can specify the delivery date and time within the period of 5 to 10 days after the order date.
Please note that some areas such as remote islands are not available.
[Delivery time zone]
① In the morning ② 12:00-14:00 ③ 14:00-16:00 ④ 16:00-18:00 ⑤ 18:00-21:00
*If nothing is specified, it will be delivered in the shortest possible time. (Usually ships within 2 days from order date)
* We may not be able to meet your request due to bad weather or traffic conditions.
* Delivery will be made within the desired time zone.
* It is possible to change the delivery time after the order is completed if the ordered product is not in "Preparing for delivery".
Please check "Order History/Delivery Status Confirmation" on "My Page" .
* The specified date and time after shipment is described in the "Order Shipment Notice" email.
Please contact Sagawa Express directly after stating "Inquiry No."
* You can also check the transportation status of your package after it has been shipped on the Sagawa Express website .
* Regarding long holidays such as the end of the year, the beginning of the year, and GW, there is a change from the usual delivery date.
* If the product cannot be delivered due to sold out or defects, the Amavel Online Shop office will contact you.
You cannot specify the delivery date and time for pre-order items that will be delivered at a later date.
For regular products, you can specify the delivery date and delivery time on the "Enter order information" page when placing an order.
Please select your preferred delivery date. You can specify the delivery date and time within the period of 5 to 10 days after the order date.
Please note that some areas such as remote islands are not available.
[Delivery time zone]
① In the morning ② 12:00-14:00 ③ 14:00-16:00 ④ 16:00-18:00 ⑤ 18:00-21:00
*If nothing is specified, it will be delivered in the shortest possible time. (Usually ships within 2 days from order date)
* We may not be able to meet your request due to bad weather or traffic conditions.
* Delivery will be made within the desired time zone.
* It is possible to change the delivery time after the order is completed if the ordered product is not in "Preparing for delivery".
Please check "Order History/Delivery Status Confirmation" on "My Page" .
* The specified date and time after shipment is described in the "Order Shipment Notice" email.
Please contact Sagawa Express directly after stating "Inquiry No."
* You can also check the transportation status of your package after it has been shipped on the Sagawa Express website .
* Regarding long holidays such as the end of the year, the beginning of the year, and GW, there is a change from the usual delivery date.
* If the product cannot be delivered due to sold out or defects, the Amavel Online Shop office will contact you.
About long-term absence/refusal to receive
[In case of long-term absence]
If you were absent, we will post an absence slip from Sagawa Express.
After confirming, please contact Sagawa Express directly.
If you are not at home, it will be stored at the nearest Sagawa Express office for about one week from the date of shipment.
* If we cannot confirm receipt of your package within the storage period, it will be treated as a cancellation.
* If your order is canceled, you will be billed for the round-trip shipping fee.
We will send an invoice to the email address you provided when you placed your order.
* Please note that if payment cannot be confirmed within the period after billing, you will not be able to make further purchases.
* Packages that have been canceled cannot be redelivered.
[In the case of refusal to receive / cancellation due to customer convenience]
Receipt refusal or cancellation due to customer convenience is not possible.
* If your order is canceled, you will be billed for the round-trip shipping fee.
We will send an invoice to the email address you provided when you placed your order.
* Please note that if payment cannot be confirmed within the period after billing, you will not be able to make further purchases.
If you were absent, we will post an absence slip from Sagawa Express.
After confirming, please contact Sagawa Express directly.
If you are not at home, it will be stored at the nearest Sagawa Express office for about one week from the date of shipment.
* If we cannot confirm receipt of your package within the storage period, it will be treated as a cancellation.
* If your order is canceled, you will be billed for the round-trip shipping fee.
We will send an invoice to the email address you provided when you placed your order.
* Please note that if payment cannot be confirmed within the period after billing, you will not be able to make further purchases.
* Packages that have been canceled cannot be redelivered.
[In the case of refusal to receive / cancellation due to customer convenience]
Receipt refusal or cancellation due to customer convenience is not possible.
* If your order is canceled, you will be billed for the round-trip shipping fee.
We will send an invoice to the email address you provided when you placed your order.
* Please note that if payment cannot be confirmed within the period after billing, you will not be able to make further purchases.
About combined shipping
It is not possible for the customer to combine (bundle) the items themselves.
If you want to use the summary (included), please contact the AmavelOnlineShop secretariat by e-mail.
* Depending on the customer's order status, we are unable to combine (include) orders.
*We cannot accept orders if the status is "preparing for delivery".
*It may take some time for us to respond after contacting you with a summary (included).
* We will accept only one package per order number.
*There may be cases where a time lag occurs before the product is shipped.
*We cannot accept cancellations due to the product being shipped.
* Even if you meet the fair conditions after bundling, you will not be eligible for benefits.
Please be careful when you place an order, so that you can shop without using the bundled package.
If you want to use the summary (included), please contact the AmavelOnlineShop secretariat by e-mail.
* Depending on the customer's order status, we are unable to combine (include) orders.
*We cannot accept orders if the status is "preparing for delivery".
*It may take some time for us to respond after contacting you with a summary (included).
* We will accept only one package per order number.
*There may be cases where a time lag occurs before the product is shipped.
*We cannot accept cancellations due to the product being shipped.
* Even if you meet the fair conditions after bundling, you will not be eligible for benefits.
Please be careful when you place an order, so that you can shop without using the bundled package.