Display based on Specified Commercial Law

Store name: Amavel Online Shop
[Operating company]
  Amavel Co., Ltd.
[Operating company location]
  1-24-2 Nishi-Ikebukuro, Toshima-ku, Tokyo 171-0021
[Operating manager]
  Takashi Watanabe

Amavel Online Shop Secretariat [TEL] 03-6912-9009
[E-mail] info@amavel.jp
* "10:00 to 18:00 except Wednesdays and Sundays"
*We will be closed during the year-end and New Year holidays.

Necessary charges other than the product price / consumption tax (All prices on Amavel Online Shop include consumption tax.)
・Shipping is free for orders over 10,000 yen (including tax), and if the amount is less than 10,000 yen, the shipping fee will be set according to the area in which you live.

■ 1,100 yen (tax included)
■ 770 yen (tax included)
Aomori Iwate Akita 715 yen (tax included)
Miyagi Yamagata Fukushima Ibaraki Tochigi Gunma Saitama Tokyo Chiba Kanagawa Yamanashi Niigata Nagano Gifu Shizuoka Aichi Mie Toyama Ishikawa Fukui ¥770 (tax included)
Shiga Kyoto Osaka Hyogo Nara Wakayama 935 yen (tax included)
Tottori Shimane Okayama Hiroshima Yamaguchi Tokushima Kagawa Ehime Kochi ¥1,045 (tax included)
Fukuoka Saga Nagasaki Kumamoto Oita Miyazaki Kagoshima
■ 1,320 yen (tax included)
Okinawa Prefecture (*excluding some remote islands)

Delivery time * Regarding inventory, we also sell products at physical stores, so we may not be able to prepare the product reliably after ordering due to sold out or defective products.
In such a case, we will contact you from here, so please understand in advance.
*Shipped by Sagawa Express.
* You can choose the delivery time of the product.
*(In some areas, such as remote islands, it may not be possible to meet the desired delivery date and time.)
*Regarding long holidays such as the end of the year, the beginning of the year, and GW, there is a change from the usual delivery date.
*Please note that the arrival date may be delayed due to bad weather or disasters on rare occasions.
*If the product cannot be delivered due to sold out or defects, the Amavel Online Shop mail order secretariat will contact you.
*Reserved items will be delivered by the delivery date listed on the target product page.

Payment method ■Credit card
Master Crad, VISA, AMEX, JCB, DinersClub are available.

■Paidy Deferred Payment This is a cardless deferred payment service.
Billing will be billed for the usage of one month, and payment will be made the following month.
We will send you the billing information by e-mail or SMS.

■ Amazon Pay
Payment can be made using the address and credit card information registered on Amazon.co.jp.

This is a "prepayment settlement" method that uses the PayPay account you use.

About securing inventory Inventory is not secured at the stage when the customer puts the product in the shopping cart. The product will be secured when the payment is completed and the order is completed.
In addition, depending on the timing of payment completion between customers, inventory may not be secured even if the order is completed.

About Returns When you receive the product, please immediately check if it is the same as your order.
We take great care in the quality of our products, but in the unlikely event that the product is defective or we deliver a product that is different from what you ordered due to our responsibility, the product may be damaged or damaged due to an accident during delivery. If you find any damage, please contact us within 5 days after receiving the product.
We will promptly process the return or exchange. We will bear the shipping cost, so please send it by cash on delivery.

Please note that we do not accept returns for the following items.

*Products, boxes, and manuals that have been damaged due to customer preference *Products that have been used once *Made-to-order products *Products that have been stamped or resized *More than 5 days have passed since the product arrived merchandise

About refusal to receive and long-term absence <br>If the receipt cannot be confirmed due to refusal to receive after delivery or long-term absence, you will be billed for the round-trip shipping fee from our warehouse to the nearest Sagawa Express office. .
The method of requesting the round-trip shipping fee will be sent to the e-mail address entered by the customer at the time of purchase.
In addition, if payment cannot be confirmed within the period after billing, the payment method used will not be available thereafter.
In addition, if the same case is repeatedly discovered, we will not be able to use it at all.

About Defective Products <br>We make every effort to ensure the quality of our products, but in the unlikely event that the product is damaged or soiled, or if it is different from your order, please contact us within 5 business days after the product arrives. Contact Please.
After that, please send it back to us in the same condition as when it was delivered. After confirming the condition, if the product is defective according to our regulations, we will exchange it for a non-defective product.
If there is no replacement product in stock, we will refund the product price in cash.
*Please be sure to contact us by email before returning. We may not be able to accept returns or exchanges if 5 days or more have passed since the item arrived, or if we are unable to contact you in advance.
*If the product has been used, the tag has been cut, the product bag is missing, the clothes have been washed, or the product has deteriorated, worn, damaged, or soiled, we will not be able to accept returns or refunds. Please note that you will not be able to exchange it.
Please note that we cannot accept returns or exchanges due to customer reasons ("size does not fit", "image is incorrect", "wrong order", etc.).

About Refunds <br>Refunds will be made within 10 business days after the returned product arrives at our company.
After we receive the returned product, we will either cancel the payment or transfer the refund amount to your designated account.
*Please note that we do not accept refunds by registered mail.